Return Policy
We hope that you love your order... but if something doesn't work... please contact customer service right away at:
theappletree@theappletreeonmain.com
Requests for returns must be made within 5 days of receiving merchandise.
Please allow 1-4 business days for an answer.
Once the return is approved,
item(s) must be returned within 7 days
ALL SALE PIECES ARE FINAL SALE AND CAN NOT BE RETURNED
Merchandise must be returned to the store in it’s original condition (not worn, unwashed, and tags on) for online store credit only.
If you were approved for a return, please mail items back via UPS or USPS to the following address:
The Apple Tree
726 Main Street
Stroudsburg, PA
18360
Once we receive your return and only if the return is in it's original condition, we will then issue you a return for online store credit only in the form of a gift card that will be sent to your email. We do not refund money to credit cards. Gift cards can be used on our online shop only and are non-transferable to the physical location.
You will be responsible for paying your own shipping costs to return your item(s) The initial shipping cost will not not be refunded.
If you are exchanging an item for a different size, and the product was not damaged, you will be responsible for paying for the item to be shipped back to our physical location and we will then cover the shipping cost to ship the exchange back to you.
Gift cards do not expire
If you shop at our physical address:
The Apple Tree
726 Main Street
Stroudsburg, PA
18360
... and you make a return within 7 days of shopping
store credit can only be applied to in store shopping
Store credit online and in store are non-transferable to the other entity
All sale items, special orders, footwear, jewelry and undergarments are final sale both online and in store
